We Are Miles Printing
Our commitment revolves around our valued staff and customers who drive our purpose. As a women-owned business, we infuse our unique perspective into every project, ensuring an inclusive and empowering approach.
Our Approach
Miles Printing takes a unique approach in how we partner with our clients. Our level of expertise goes beyond putting ink on paper. Each client has a specific set of marketing goals and needs. We build the relationship around those needs.
As an example, our pharmaceutical customers have to comply by their industry's ever-changing FDA compliance regulations. We make it our job to know & understand those regulations. One result that came out of this effort was the implementation of our "Zero-Defect" policy. We've built specific SOP's around this policy and measure our performance based on this policy. This gives our pharma customers peace of mind when they hand over an important project to Miles.
This same philosophy is held for all of our clients no matter how unique their needs are. We go above and beyond the "transactional".
Here's how we ensure your satisfaction:
Customer-Centric Collaboration
Collaborating closely with customers to comprehend their needs and expectations, guaranteeing that we not only meet but exceed their requirements.
Cultivating Continuous Learning
Fostering a culture of ongoing learning and knowledge exchange to foster individual development and enhance organizational efficiency.
Innovative Product and Service Evolution
Innovating and delivering consistently improved products and services that consistently meet and surpass the defined satisfaction metrics of our customers.
Our Values
leadership
Inspiring excellence through leading by example.
Commitment to quality
Reliability, accountability, and a pledge to exceptional work
Work-life harmony
Balancing commitments, fostering growth, and supporting family values
safety
Cultivating a secure workplace for the well-being of our team
honesty and integrity
Trustworthy partnerships built on truthful communication and follow-through
effective communication
Clear dialogue, respectful listening, and shared understanding for success
strategic financial management
Safeguarding our future through sound financial stewardship
Meet Our Leadership Team
Wendy Miles Robbins
president + Owner
Angi Sowers Dunlavy
Vice President of Sales
Our combination of facilities and equipment are like no other in the Midwest
Green Initiatives
Miles Printing is at the forefront of sustainable practices, setting the standard for eco-conscious leadership in our industry. We meticulously manage our material usage and energy consumption, consistently exploring innovative avenues for recycling and reuse. Our commitment extends to educating our team on sustainable business practices, while fostering collaboration with vendors and customers to collectively contribute to this vital cause. Through ongoing enhancement and diligent measurement, we actively minimize our environmental footprint, preserving precious natural resources for generations to come.
Milestones Achieved
*U.S. Environmental Protection Agency’s Green Power Partnership
Operational Sustainability
Our Sustainability Objectives
These goals signify our ongoing dedication to environmental stewardship, embodying our commitment to a sustainable future.
Paper Reduction
OUR GOAL
Reduce administrative and office paper usage company-wide by 50%.
OUR STRATEGY
Implementing comprehensive measures to minimize our reliance on paper, fostering a more sustainable and eco-friendly workplace.
Vendor Sustainability Integration
OUR GOAL
Research and integrate vendors' environmental policies into their rating.
OUR STRATEGY
Continuously assess and align with vendors who share our commitment to environmental responsibility, thereby promoting sustainability throughout our supply chain.
Strategic Environmental Partnerships
OUR GOAL
Explore partnerships with environmental groups.
OUR STRATEGY
Engage in ongoing research to identify potential alliances with environmental organizations, fostering collaboration for shared sustainability goals.
Facility Energy Efficiency
OUR GOAL
Enhance building energy efficiency through facility improvements.
OUR STRATEGY
Implementing upgrades in lighting and overall power usage to reduce our carbon footprint and create a more energy-efficient workspace.
CERTIFIED TO ENSURE THE BEST
